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Privacy Policy

Last updated: 10/12/2025

1. Introduction

Edit Media ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services, including purchasing tickets for DNB XL events.

2. Data We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number
• Billing Information: Billing address, payment method details (processed securely by Stripe)
• Shipping Information: Delivery address for merchandise
• Event Data: Ticket purchases, event attendance
• Technical Data: IP address, browser type, device information
• Cookie Data: Website usage and preferences

3. How We Use Your Data

We use your personal data to:

• Process ticket purchases and send confirmations
• Send important event updates and information
• Provide customer support
• Deliver merchandise and tickets
• Improve our services and website
• Comply with legal obligations
• Prevent fraud and ensure security

4. Legal Basis for Processing

Under GDPR, we process your data based on:

• Contract: To fulfill ticket purchases and provide services
• Legitimate Interest: To improve services and prevent fraud
• Consent: For marketing communications (with explicit consent)
• Legal Obligation: To comply with tax and legal requirements

5. Data Sharing

We may share your data with:

• Payment Processors: Stripe (for secure payment processing)
• Email Services: For sending receipts and confirmations
• Venue Partners: Der Hintergarten (for event access and security)
• Legal Authorities: When required by law

We never sell your personal data to third parties.

6. Data Retention

We retain your data for:

• Event Data: 7 years (for tax and legal compliance)
• Marketing Consent: Until you withdraw consent
• Website Analytics: 26 months maximum
• Customer Support: 3 years after last interaction

7. Your Rights Under GDPR

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Object: Object to processing for marketing purposes
• Withdraw Consent: For consent-based processing

To exercise these rights, contact us at info@dnbxl.com

8. Cookies

We use cookies to:

• Remember your shopping cart contents
• Improve website performance
• Analyze website usage
• Provide personalized experiences

You can manage cookie preferences in your browser settings.

9. Data Security

We implement appropriate security measures including:

• SSL encryption for all data transmission
• Secure payment processing via Stripe
• Regular security audits
• Access controls and staff training

10. International Transfers

Some of our service providers may be located outside the EU. When this occurs, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard contractual clauses
• Certification schemes

11. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from children under 18.

12. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us:

14. Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not complied with data protection laws.